Leading air conditioning provider Building & Maintenance Services Limited (BMS) recently selected our asset tracking app to help improve the accuracy of its asset reporting. We spoke to Steve Langmaid, Service Manager at BMS about the company’s decision to choose RAM and the benefits it hopes to see from using the app.
Prior to deciding to go down the mobile app route, our engineers would download a spreadsheet when they were on site via Dropbox folders, accessed on their mobile device. They would then check if the asset was correct against the information held on the spreadsheet. It was a highly time-consuming and manual process, which also gave us very limited real-time visibility of what work was taking place.
Now, all the engineers have to do is scan the barcode on the asset and complete a simple series of questions embedded within the system to confirm that they have checked a piece of equipment, that the information is correct and that it matches the asset.
The app includes barcode-scanning capability via a camera on a smart device and will enable our engineers to quickly and accurately log the location and any changes to the assets. Being able to obtain real-time updates on each asset will save the company and our engineers valuable time and will increase efficiency throughout the organisation.
The app will also help us to reduce the potential of human error taking place when tracking assets across various locations, as well as ensuring the engineers can upload the information quickly and efficiently from any location, ultimately improving our productivity and efficiency as well as providing management control over workforce planning.
The majority of our workforce is field-based and the advantage of RAM’s mobile solution over the other providers that we spoke to is its compatibility with both tablet and mobile phone devices. One of the main benefits for us is the ability to easily trace the work that has already been carried out and that is due to be completed. In addition, we will have a complete audit trail for every asset.
So far, RAM has been extremely helpful and flexible to our needs and we look forward to getting the system fully up and running and making the most of the benefits.
About our app
RAM’s smartphone app is available on iOS, Android and Windows Phone 8. The app requires an initial Internet connection in order to retrieve the data, but thereafter holds it locally, enabling the functionality to be accessed in any location with or without an Internet connection.
If you would like to talk to us about asset tracking mobile apps for your organisation then please visit our solutions page, email email@example.com or give one of our friendly team a call on +44 (0)1689 892 137.