Real Asset Management offers a personal customer service to ensure that your CMMS implementation runs as smoothly as possible. It doesn’t stop there! RAM’s CMMS after-sales service includes regular contact from your account manager to make sure that you get the best out of your maintenance software.
RAM prides itself on its excellent customer care and if you read our reviews, you will see that our clients regularly mention the first class service they receive.
Unlike many software providers who log your call and later schedule an advisor to get back to you, RAM’s helpdesk is manned by industry experts who pick up the ‘phone and give immediate assistance. On occasion, further investigation may be required and, for continuity of service, the same helpdesk consultant will see your case through from start to finish. We believe that this is what you, the customer, want and that it sets RAM apart from other CMMS authors.
For more information on RAM’s support service including helpdesk hours and free upgrades, please visit below.