Asset Management Software Reviews

We have been using this Asset Management system for nearly 18 years and very satisfied with it performance.The support from RAM is fantastic.

I have always found the RAM system easy to use. we have occasionally had issues with Exchequer links but the support has been excellent.

It understands the real needs in different type of Industries,

We have found the software easy to use and when we have had a question the technical service department have been outstanding, in most cases resolving the query, but where they have needed to get back to us it has been in a timely manner. The technical staff are experienced and often get to the nub of the matter very quickly. We have also been impressed with the level of communication between staff in the different departments in the company, so things are followed up very well. Would definitely recommend them.

Your staff is always very helpful. I believe the system could be a bit more user friendly. One of the drawbacks is that you can only do one event per period.

Hi Karolina, a helpdesk consultant is calling you to advise as you can do multiple enhancements per period if using our latest version. This will resolve your issue.

RAM Asset4000 has been fundamental to simplifying and centralizing fixed asset accounting processes across our EMEA region. It is a powerful and user-friendly system and we always receive insightful and prompt assistance from the Technical Support team.

I have found the telephone support to be very helpful and friendly and my query have always been resolved in a timely manner.

The customer service helpline is really good and responsive. We would like to have a change to the 'one enhancement in one period' rule.

Hi Claire Thanks for your kind comments. This rule has already been changed and an update has been sent to you. Kind regards Claire Penney - Helpdesk advisor

very good for component accounting & FRS102 flexible software and excellent and knowledgeable support staff who always go above and beyond to get issues resolve