Facilities Management (FM)

Real Asset Management's Facilities Management (FM) software is modernising Facilities and Estates management across a range of sectors. The combination of RAM's bespoke tenant and contractor portals along with work order management, mobile work management apps and live KPIs, is enabling organisations to streamline processes, improve productivity and reduce property management costs.


Integrates with leading Property Management and ERP solutions

RAM’S Facilities Management (FM) Software will help you to:


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Reduce operating costs

Extend equipment's operational lifespan

Increase building efficiency

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Select the best contractor quotes for each job

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Deliver business critical KPIs to improve decision making

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Offer self service options to Tenants

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Record contractor quotes and mobile job completion

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Improve health & safety compliance

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Analyse costly maintenance areas within the property fund


Features & Benefits

  • Comprehensive property and tenant register.
  • Customer defined hierarchy of site and property locations.
  • Complete Request Info.
  • Comprehensive PPM planner & scheduling.
  • Dynamic map and drawing overlay.
  • Work load planning for internal resource management.
  • Effective workflows for speedy assignment of Work Orders to contractors.
  • Work Order approval and sign off procedures built in.
  • Integration with key ERP solutions.
  • A dedicated self service portal in a fully web driven environment.
  • Bespoke branding – Present your corporate image to tenants and contractors.
  • Embed the portal into your company website.
  • Provides tenant self service access to report property maintenance requests.
  • Document retrieval that enables a quick view of invoices, building documentation and service reports.
  • Contractor quotes and Work Order completion statements can be quickly shared through the portal.
  • Apple and Android apps enable Work Order management on the move.
  • Work orders listed by property, location, status, priority or date.
  • Live synchronisation of new and completed Work Orders to field teams.
  • Record information directly into the app including materials used, travel costs and WO notes.
  • Retrieve associated documentation, images, files or instruction/safety manuals.
  • KPI Dashboards & drill down.
  • Fast and accurate reporting.
  • Plan development projects.
  • Real time access to information and feedback on facilities performance and key statistics.
  • Generation of automated maintenance alerts where required.

Mobile Work Management

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Real Asset Management's paperless mobile working application allows site managers, engineers and contractors to view up-to-date work orders and stock information on the move, regardless of location.



We chose RAM's FM software as we found it to have the best user interface and all of the features we need. We wanted solutions that were easy to deliver and integrate and RAM has been able to meet this requirement.

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Software Availability Options

RAM understands the importance of providing deployment options which ensure optimum efficiency based on the individual needs of your business. With this in mind, RAM's Facilities Management (FM) software can be deployed in one of three ways, providing true flexibility.

On Premise

On Premise

RAM's Facilities Management (FM) software can be installed on any stand-alone PC or network at your site, providing your organisation with full control over the management and operation of the system and associated infrastructure (ie. servers, network, database etc).

Cloud Hosting

Cloud Hosting

Ideal for organisations that have limited in-house IT and database expertise or no IT hardware infrastructure in place. RAM can host your Facilities Management system in our secure data centre, providing you with full peace of mind when it comes to security.

Software as a Service (SaaS)

Software as a Service (SaaS)

If upfront investment is an issue for your organisation, why not acquire your new FM software on a subscription basis? RAM's SaaS option will take care of all the IT, hosting, security and backups for the system, enabling you to maintain focus on areas that matter.