Alpha Logistics, a specialist in managing equipment across Europe, has selected Real Asset Management’s (RAM) cloud-based fixed asset tracking solution in order to improve traceability of its equipment. Alpha Logistics decided to replace a spreadsheet system to benefit from a full audit trail and the ability to update the company’s asset register in real-time using the mobile app to scan Radio-frequency identification (RFID) tags.
RAM's customer support is always on hand, the team has always answered any questions we have had quickly and efficiently. It's great to know that a service like this exists.
Alpha Logistics supplies logistics solutions for its clients, helping with the management of a number of events across Europe simultaneously. An example of the service it provides can be seen in the company’s work with a leading online poker organisation, ensuring equipment is transported efficiently in preparation for tournaments. Alpha Logistics uses its articulated lorries to transfer the required assets.
Joe Page, Live Events Manager at Alpha Logistics comments, “We transport 4 articulated lorries full of equipment required to set up tournaments and events around Europe. This includes expensive items that are reusable as well as dispensable assets. RAM’s asset tracking solution enables us to keep a detailed catalogue of all items along with their locations and conditions.”
RAM’s software will help Alpha Logistics refine the services it provides. Page states, “A lot of the time, we have a number of live events taking place simultaneously and these will often be sharing equipment. The new software will enable staff from every department of the company to know the exact location of each piece of equipment at all times. In our line of business, traceability is incredibly important, so having a complete audit trail is imperative to us operating at full efficiency.”
Alpha Logistics has opted to utilise RFID labels in conjunction with the asset tracking solution, meaning that equipment can be recorded without the tag being in the scanner’s line of sight. This will save the company a lot of time when it comes to performing audits. This method of scanning will be particularly useful when searching for equipment within enclosed spaces, such as in the back of the artic lorries used to transfer required items.
The central database is hosted on RAM’s cloud platform, which ensures that the company’s IT department does not have to maintain the system internally. Storage of back-ups and other important files is completely managed by RAM, meaning that Alpha Logistics’ staff can focus on essential jobs whilst RAM’s support team completes administrative tasks.
“RAM’s customer support is always on hand,” Page concludes. “The team has always answered any questions we have had quickly and efficiently. It’s great to know that a service like this exists.”